COVID-19 UPDATES IN RELATION TO OUR CAMPGROUND
As the novel form of coronavirus 2019 (COVID-19) becomes more of a widespread concern and local governments continue to recommend or mandate restrictions on person-to-person interactions, business operations , and home isolation, we want to share important information with you about our efforts to help keep our family and guests safe and healthy.
The Town of Wells has published significant restrictions on the movement of people into the Town resulting in closure of restaurants, many stores and other services. We devised this plan based on guidance from the Maine Campground Owners Association (MECOA), National Association of RV's & Campgrounds, the State of Maine, and current information from the CDC. We are working with the information that is known as of today (4/10/2020) and will be reviewing on a daily basis and adjusting when possible.
UPDATE: May 3, 2020
Unfortunately, right now, there are more questions than answers. The Governor of the State of Maine, has proposed a 3 point plan for"re-opening" the state during the COVID-19 crisis. Campgrounds are currently listed in Stage 2 and Stage 3. However, there are many questions and concerns regarding the current plan.
We are active in State and local organizations that are working furiously to understand this evolving plan and communicate it to us. Some of the initial information that we have received outline that the State has already reconsidered the 14 day quarantine for travelers arriving in the State, as well as the general rules for campers that treat their units as second homes.
As we receive this information, we will communicate it to you. For the time being, we kindly ask for your patience as the state continues to work through questions presented to them regarding the opening of campgrounds, safely.
As of now, we are able to take reservations for July - October. Current reservations for May and June will remain on the schedule, but should they need to be cancelled, deposits received will be available for use at any later date. We will contact you.
We are thankful and grateful for each of you, your kind words, and your patience. These are not easy times, but we focus on the fact that those we care about, our families and friends are all safe and healthy. Please know that we are here if you'd like to reach out. Feel free to contact us should have questions or concerns.
Thank you and stay safe!!!!
Kevin & D.
SCHEDULED OPENING DATE: TBD - Will update with most current information.
SCHEDULED CLOSING DATE: OVERNIGHT CAMPERS OCTOBER 12, 2020/SEASONAL CAMPERS: OCTOBER 18, 2020 @ 1 PM.
OUR COMMITMENT TO OUR GUESTS:
Thank you for your support while entrusting in us to do our best in providing a safe environment for all through these most challenging times. In order to fulfill our mission of being socially responsible and to prioritize the health and well-being of our family and guests, we are using an abundance of caution and care as we outline the cautionary measures we are taking.
HOW DOES THIS AFFECT YOUR STAY WITH US AND OUR DAILY OPERATIONS?
Our initial opening date of 5/15/2020 will be for seasonal campers, if accounts are paid in full. The date for overnight guests will be provided as we assess the situation based on what is based on what is safe for our guests, our seasonals, and our family. We will not have water and water/electric sites available until sometime in June. Fully self-contained camping units with provisions for sewer, water, & electric will be allowed once we open for overnight camping.
Closure of all buildings and common areas to include: Office/Store, Restrooms, Playground, Laundry, Pool.
No unregistered visitors will be allowed on the property until an announcement is made later in the month. The only exception being maintenance and repairs workers.
COMMITMENT TO CLEANLINESS:
Elevated sanitation measures throughout the campground to ensure the safety and well-being of our family and guests, to include an emphasis on door knobs, light switches, counters and other high-traffic areas utilizing CDC's recommended EPA cleaning and disinfecting products.
For the time being, the store/office will be closed. Ice, firewood, candy and other essentials will not be available. We recommend securing supplies, near your home, and bring them with you.
RESCHEDULING YOUR STAY:
Like you, we are experiencing the impact of COVID-19 on the country and understand your hesitation to travel or the need to change your plans. We welcome the opportunity of being your hosts this season and encourage you to please reschedule reservations for a later date, if at all possible. Please note the following:
Policy changes applicable through April 30, 2020:
We will be taking reservations for the remainder of the 2020 season, but will waive the need for a deposit to secure a site until 4/30/2020. We understand that many of you are out of work, struggling, and feel this is something we can do to try and assist you through these times, while still allowing you the opportunity to plan for a vacation this summer.
Cancellation fees waived on all rescheduled reservations.
Full refund for cancellations received due to COVID-19 (credit card processing fees may apply).
Our standard cancellation policy will be in place on May 1, 2020.
Thank you for the continued support and loyalty. We look forward to your arrival soon.
Stay safe. Stay home. Stay well. See you soon!
Kevin & D.